Shipping and Delivery Policy

For Singapore

Delivery is free for all electric scooters within Singapore.

Once an order has been placed, you will received a confirmation email from us. If your order is placed before 4pm on a business day (Mon-Fri), we can usually arrange for delivery the following business day.

Our team will contact you via phone to arrange a suitable timing for delivery once your order is confirmed.

Self-collection is also possible at 7 Defu Lane 5 between 10am-5pm (Mon-Fri).

International Orders

Processing

If your order is placed before 12pm (GMT +8), it will be processed for shipping within the same day (Monday-Friday). Orders placed on Saturdays, Sundays and Public Holidays will be processed on the following business day. Processing typically takes around 2-3 business days.

You will be informed once your order has been processed and shipped out.

Shipping Cost and Estimated Shipping Times (For Electric Scooters)

Currently, we are only able to ship to the following countries. Shipping for electric scooters is free for these countries. There are also express shipping options for certain countries only. The shipping timings below are estimates and does not include the processing time of 2-3 business days. Do note that the tracking status for free shipping are not very accurate and updated infrequently, if you require faster and more reliable shipping please opt for express shipping.

Business days are from Monday-Friday. Shipping delays can be expected in times of peak traffic such as Christmas.

CountryMethodEstimated TimeCost
USAFree Shipping10-15 working daysFree
USAPriority Shipping with Tracking3-5 working daysUSD25
Europe ZoneFree Shipping16-25 working daysFree
Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal, Slovenia, Slovakia, SpainExpress Shipping with Tracking3-7 working days€75
Estonia, Latvia, LithuaniaExpress Shipping with Tracking3-7 working days€180
Czech RepublicExpress Shipping with Tracking3-7 working days1700 Kč
United Kingdom (UK)Express Shipping with Tracking3-7 working days£60
DenmarkExpress Shipping with Tracking3-7 working daysDKK 500
SwedenExpress Shipping with Tracking3-7 working days750 kr
NorwayExpress Shipping with Tracking3-7 working days600 kr
CroatiaExpress Shipping with Tracking3-7 working days450 kn
CanadaFree Shipping10-15 working daysFree
Asia (Japan, Korea, Hong Kong, Taiwan, Philippines, Malaysia, Thailand, UAE)Free Shipping5-10 working daysFree
Australia, New ZealandFree Shipping12-18 working daysFree
New ZealandExpress Shipping with Tracking3-7 working days60 NZD
AustraliaExpress Shipping with Tracking3-7 working days60 AUD
RussiaFree Shipping20-30 working daysFree

Estimated Shipping Times for Accessories/Spare Parts
The estimated shipping time for accessories or spare parts is around 10-15 working days internationally.