Shipping and Delivery Policy
Delivery is free for all electric scooters within Singapore.
Once an order has been placed, you will received a confirmation email from us. If your order is placed before 4pm on a business day (Mon-Fri), we can usually arrange for delivery the following business day.
Our team will contact you via phone to arrange a suitable timing for delivery once your order is confirmed.
Self-collection is also possible at 7 Defu Lane 5 between 10am-5pm (Mon-Fri).
If your order is placed before 12pm (GMT +8), it will be processed for shipping within the same day (Monday-Friday). Orders placed on Saturdays, Sundays and Public Holidays will be processed on the following business day. Processing typically takes around 2-3 business days.
You will be informed once your order has been processed and shipped out.
Shipping Cost and Estimated Shipping Times (For Electric Scooters)
Currently, we are only able to ship to the following countries. Shipping for electric scooters is free for these countries. There are also express shipping options for certain countries only. The shipping timings below are estimates and does not include the processing time of 2-3 business days. Do note that the tracking status for free shipping are not very accurate and updated infrequently, if you require faster and more reliable shipping please opt for express shipping.
Business days are from Monday-Friday. Shipping delays can be expected in times of peak traffic such as Christmas.
|USA||Free Shipping||10-15 working days||Free|
|USA||Priority Shipping with Tracking||3-5 working days||USD25|
|Europe Zone||Free Shipping||16-25 working days||Free|
|Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal, Slovenia, Slovakia, Spain||Express Shipping with Tracking||3-7 working days||€75|
|Estonia, Latvia, Lithuania||Express Shipping with Tracking||3-7 working days||€180|
|Czech Republic||Express Shipping with Tracking||3-7 working days||1700 Kč|
|United Kingdom (UK)||Express Shipping with Tracking||3-7 working days||£60|
|Denmark||Express Shipping with Tracking||3-7 working days||DKK 500|
|Sweden||Express Shipping with Tracking||3-7 working days||750 kr|
|Norway||Express Shipping with Tracking||3-7 working days||600 kr|
|Croatia||Express Shipping with Tracking||3-7 working days||450 kn|
|Canada||Free Shipping||10-15 working days||Free|
|Asia (Japan, Korea, Hong Kong, Taiwan, Philippines, Malaysia, Thailand, UAE)||Free Shipping||5-10 working days||Free|
|Australia, New Zealand||Free Shipping||12-18 working days||Free|
|New Zealand||Express Shipping with Tracking||3-7 working days||60 NZD|
|Australia||Express Shipping with Tracking||3-7 working days||60 AUD|
|Russia||Free Shipping||20-30 working days||Free|
Estimated Shipping Times for Accessories/Spare Parts
The estimated shipping time for accessories or spare parts is around 10-15 working days internationally.